SIM Card - With SIM Extender (Remove and Replace)

FRT No: 21062402

Note: Vehicles in North America are not equipped with a SIM extender; this procedure only applies to vehicles outside of North America.

Removal

  1. Remove the center underhood apron (refer to procedure).
  2. Remove the cover from fuse box 2.
  3. Remove fuse F51.
    Caution: The 12V battery is not supported when fuse F51 is disconnected. If fuse F51 is disconnected for more than 15 minutes, connect a float charger to the 12V battery.
    Caution: Failure to remove fuse F51 can result in damage to the SIM card and/or the MCU.
  4. Pull down the front of the storage compartment beneath the touchscreen.
  5. Release the SIM extender from the bottom of the touchscreen.
    Caution: Do not attempt to completely remove the SIM extender from the vehicle.
    Note: The SIM extender is attached to the bottom of the touchscreen with Dual Lock.
  6. Use a pen or a small pick to push the button on the SIM extender. This releases the tray that holds the SIM card from the extender. Remove the tray from the SIM extender.
  7. Remove the SIM card from the tray.

Installation

Installation procedure is the reverse of removal, except for the following:
Caution: Ensure that the SIM card is seated properly. The side of the card with digits must face up inside the tray.
  1. Reboot the MCU.
  2. Ensure that the vehicle has cellular connectivity. If it does not, contact Service Engineering.